Privacy Policy

1. Data protection at a glance

General information

The following information provide a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. Their contact details can be found in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected by providing us with this information. This can be data that you enter in a contact form, for example.

Other data is collected automatically or with your consent by our IT systems when you visit the website. These are mainly technical data (e.g. internet browser, operating system or time of the page call-up). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data at any time. You also have the right to demand the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent for the future at any time. In addition, you have the right to demand, under certain circumstances, the restriction of the processing of your personal data. Furthermore, you have the right of appeal to the competent supervisory authority.

For this as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (hoster).
The personal data collected on this website are stored on the servers of the host.
This may include IP addresses, contact requests, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website.

The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. b GDPR) and in the interest of a safe, fast and efficient provision of our online offer by a professional provider (Art. 6 para. f GDPR) . Our host will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions regarding that data.

We use the following hoster:
Strato AG
Pascalstraße 10
10587 Berlin

Conclusion of a contract for order processing

In order to guarantee data protection compliant processing, we have concluded a contract for order processing with our host.

3. General notes and mandatory information

Privacy Policy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating via e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible body

The person responsible for data processing on this website is:

C&V GmbH
Heinrich-Heine-Strasse 31
38440 Wolfsburg

Telefon: +49 171 5264509
E-Mail: info@zweiteheimat-nuerburg.com

The responsible body is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been mentioned in this data protection declaration, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e. g. tax or commercial law retention periods); in the latter case, the deletion shall take place after those grounds have ceased to exist.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent already given at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to object to data collection in special cases as well as to direct marketing (Art. 21 GDPR)

If the data processing is carried out on the basis of Art. 6, para. 1 LIT. E or F GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation: This also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your personal data unless we can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims (objection under Art. 21 para. 1 GDPR).

If your personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing, including profiling, insofar as it is linked to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection under Art. 21 para. 2 GDPR).

Right of appeal to the competent supervisory authority

In the event of breaches of the GDPR, the persons concerned have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the suspected infringement. This right of appeal is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser’s address line.

If SSL or TLS encryption is activated, the data you submit to us cannot be read by third parties.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint.

Right to restrict processing

You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time at the address given in the imprint. The right to restrict processing exists in the following cases:

If you have restricted the processing of your personal data, these data - apart from their storage - may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

Data transfer

For the performance of the contract pursuant to Art. 6 para. 1 sentence 1 lit . b GDPR, depending on which payment service provider you select in the ordering process, we pass on your data collected for processing payments to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by us.

4. Data collection on this website

Cookies

Our Internet pages use so-called “cookies. ” Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.

Some third party cookies may also be stored on your device when you enter our site (third party cookies). These enable us or you to use certain third-party services (e. g. cookies to process payment services).

Cookies have different functions. Many cookies are technically necessary because certain website functions would not work without them (e. g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or display advertising. Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions that you wish (functional cookies, e. g. for the shopping cart function) or to optimise the website (e. g. cookies to measure the web audience) are stored on the basis of Art. 6 para. 1 lit. f GDPR stored unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies concerned is solely based on that consent (Art. 6 para. a GDPR) ; the consent is revocable at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies in certain cases or generally, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website. Insofar as cookies are used by third parties or for analysis purposes, we will inform you separately in the context of this data protection declaration and, if necessary, request your consent.

Server Log Files

The provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

This data is not merged with other data sources.

The collection of this data is carried out on the basis of Art. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - for this purpose the server log files must be recorded.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not share this information without your consent.

The processing of this data is carried out on the basis of Art. 6 para. 1 lit. b GDP
This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, if your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the enquiries addressed to us ((Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), provided that the enquiry was made.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e. g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Inquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your inquiry including all personal data (name, request) will be stored and processed by us for the purpose of processing your request. We will not share this data without your consent.

This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, if your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the enquiries addressed to us ((Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), provided that the enquiry was made.

The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected

Plugins

Payment services used:

Google Web Fonts (local hosting)

This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. There is no connection to Google servers.

For more information about Google Web Fonts, see
https://developers.google.com/fonts/faq and in the privacy policy of Google:
https://policies.google.com/privacy?hl=de.

Font Awesome (local Hosting)

More information about Font You can find Awesome in the Font Awesome Privacy Policy at:

More information about Font You can find Awesome in the Font Awesome Privacy Policy at:
https://fontawesome.com/privacy

Google Maps

This site uses the map service Google Maps. Provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

In order to use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. If Google Maps is enabled,
Google may use Google Web Fonts for the purpose of uniform presentation of fonts.
When you access Google Maps, your browser loads the required web fonts into your browser cache to display texts
and fonts correctly.

The use of Google Maps is in the interest of an attractive presentation of our online offers and in order to make it easy to find the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR give. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR ; the consent is revocable at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://privacy.google.com/businesses/gdprcontrollerterms/ und
https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

You can find more information on the handling of user data in Google’s privacy policy:
https://policies.google.com/privacy?hl=de.